National Occupational Standards Navigator

Website help and accessibility

Accessibility statement for the SSSC’s National Occupational Standards Navigator

This accessibility statement applies to

This website is run by Scottish Social Services Council (SSSC). We want as many people as possible to be able to use this website.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is our website?

We know some parts of this website are not fully accessible.

Feedback and contact information

If you need information in a different format, for example accessible PDF, large print, easy read, audio recording or Braille please email

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our websites. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

We do not currently provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have both fixed and portable audio induction loops.

British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the online BSL interpreting service. If you’re visiting our office and need BSL interpreting, please email to arrange this.

Technical information about this website’s accessibility

The SSSC is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Guideline 1.2.2 Captions (Pre-recorded): (Level A)

The closed captions are currently not working for the videos.

We are aware of this fault and expect to have it fixed by summer 2021.

Content that’s not within the scope of the accessibility regulations

Guideline 1.2.5 Audio Description (Pre-recorded): (Level AA)

There are no audio descriptions available for the videos. The UK government guidance Understanding accessibility requirements for public sector bodies lists audio and video published before 23 September 2020 as something that might not need to be fixed.

We will make sure any new video content meets accessibility standards.

PDFs and other documents

Some PDFs and other documents are not fully compliant with WCAG 2.1 Level AA, so some users may experience issues using assistive technologies like screen readers and Braille devices.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We will make sure any new PDFs or Word documents we publish meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 22 March 2021. It was last reviewed on 26 March 2021.

This website was last tested 26 March 2021. The test was carried out by MTC Media.

We used the following approach to decide on a sample of pages to test. This learning resource is an average sized website with some additional media and we tested as much of the content as possible. We browsed the pages to look for specific issues resulting in hundreds of page visits on as many different devices as possible, both physical and emulated.

Help us improve this resource by taking our short survey.

This was printed from a website hosted by the Workforce Development and Planning Department at the Scottish Social Services Council.

Scottish Social Services Council
Compass House
11 Riverside Drive

Telephone: 0345 60 30 891

If you would like to request this document in another format or language, please contact the SSSC on 0345 60 30 891.

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